Voice over Internet Protocol, or VoIP, is changing the way businesses communicate and is rapidly gaining popularity. They can significantly improve the communication of your business by letting you use IP networks, like the Internet, to receive and make phone calls. With VoIP, you don’t need to worry about limitations that come with regular phone systems. Many businesses are switching to VoIP because of the many advantages it has over legacy phone systems. They’re not only easy to use but are also easily accessible and portable. Here, we’re going to list some of the main benefits of switching to Voice over Internet Protocol.
Flexibility and accessibility
VoIP allows for greater flexibility and is highly advantageous for the employees that are remote and travel a lot. It enables you to make phone calls using your Internet connection by converting voice communication into data packets. VoIP gives you a cloud-based phone that you can take anywhere with you. You also get a VoIP phone adapter that lets you bring your phone number with you. You simply have to plug it in a landline where you’re staying and you’re ready to use your VoIP number. This is also a very practical feature for anyone planning to move offices or floors. While you’re connected to the same IP network your number stays unchanged.
Grandstream Phones offer you great functionalities and sound quality while being very cost efficient.
Functionality
VoIP also makes sure that you don’t miss your calls as it can send the same call to a few different devices. While the first few rings will come to your office phone, in case you don’t answer the next ring will be coming to your cell phone or laptop. This way you can ensure to never miss another client’s call again. Check out Evolve Network Solutions as they provide an innovative solution to the modern VOIP. With incoming phone calls being wired directly to your phone, you don’t have to worry about a potential client getting annoyed with the time delay to pick up your phone.
Another feature that can be greatly useful is that VoIP systems can be synced with your video conferencing platform. This gives you clear audio and stable connection to video conferences.
Also, the voicemail forwarding feature allows you to stop checking your e-mails so often.
The call parking feature allows the user to place a call on hold, go to a different location, and continue the call from there on a different device.
An auto attendant feature is very useful to companies without a receptionist or someone who is taking direct calls. It enables you to play an automated message that will offer the caller an options menu.
Img source: it-communicationsltd.co.uk
The maintenance
This part is completely covered by the provider and it is not your responsibility. There won’t be a need for you to hire a company to take care of the phone server. As the cloud is always available, you’ll have access 365 days a year.
The cost
VoIP systems are usually much cheaper than regular landlines. The price of around 20 dollars covers the costs of setup, equipment, and maintenance. The only other cost next to that will be the cost of your Internet connection which you probably already have. Since traditional landlines can be almost 4 times more expensive, VoIP seems like a reasonable choice.
