As you probably already know, the influence of social networks on people’s lives is immense. Since more than 60% of people have accounts in at least one of these platforms, it becomes obvious that it is becoming an important part of any marketing strategy.
No matter how big your business is, or if it is a local or global one, a social media marketing strategy will not only help you improve, but also expand your business.
Create accounts on social networks
The first step to start your marketing strategy on social networks is to create accounts there. There are many platforms of this type, but it is impossible to be present at all. That is why you must choose the social network that implies more benefits.
Customize your accounts on social networks
After creating these accounts, you must customize them. Since your goal is to advertise your company, accounts on social networks must be fully optimized, with illustrative images and high quality. You must also link to your website to allow people to find it more easily. An account in a social network that adjusts to your needs and that responds to them will send a positive image regarding your business.
Interact with others
The next step is interaction. Social networks are based on connections and communication, so you need to be present online and interact with others, giving likes, sharing, tweeting, commenting, etc. The activity in a social network increases the virality that you can get. Moreover, it helps you learn from others and keep up with the innovations and trends of your business.
In addition, an account that is not active or that does not interact with other accounts may appear to be abandoned or considered spam. The above can significantly reduce the number of followers you have. Nobody wants to follow an inactive or uninteresting account.
Various social media management platforms can help you manage your presence on networks, on different platforms and different accounts. It is even possible to program your publications. In addition to making your administration easier, this type of boards also provide statistics and give access to various users, and this can be very helpful in the future.
Engage your audience
Perhaps this is the most important task you will have in your social media marketing strategy. Not only do you have to be active in your accounts, but you must provide your followers with valuable information. You have to help, inspire, guide, teach, inform. You have to make people laugh, provide solutions, share important things, and be useful and consistent.
The collection of all your activities on social networks is called social presence and is closely related to the company you represent. Establish your online reputation with an engaging social presence. In this way, you create a respectable image for your company, and this is a very positive reference in your business.
You engage and engage your followers on social networks by sharing interesting blog articles, useful resources, inspiring images, etc. Keep in mind that communication on social networks is back and forth, so you should always respond to your followers.
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Organize promotions
Since copying your followers on social networks can be a complex task, especially if you initially have few followers, organizing online promotions can help you greatly increase the activity in your social network accounts. And not only will you engage your existing followers, but it will increase your number and reach in general.
There are different types of promotions, available for different industries. Keep in mind that your followers on social networks will expect to be rewarded with coupons or gifts and that you can use to promote your company. Giving your followers something valuable using promotions is an excellent strategy to increase their loyalty and ensure that those followers return to your website.
Get feedback
Obtaining feedback from your clients can help you improve your products and detect ways to expand your business. And it is something that you can achieve with your accounts on social networks. In addition, your company will benefit from positive reviews, since they will be visible to other visitors of your pages.
Help your customers
There are many reports that argue that it is very favorable to establish customer service channels using social networks. Many international companies have integrated customer service into social networks as part of their customer service, and there is no doubt that this importance will increase even further in the future.
Regardless of the size of your business, you can use your presence on social networks with the purpose of being in touch with your customers and finding ways to help them. Followers on social networks appreciate the accounts that get in touch with their customers and help them, so if you help your customers, you will not only increase your commitment, but also solidly promote your business.
Evaluate your results
The final result of all your efforts should be reflected in the number of conversions, sales or visits, depending on your goal. Social media marketing makes your company better known and helps you increase your profits. As it is a marketing strategy, you must evaluate the results to make sure it is effective. Comparing statistics in networks and those of your own website will allow you to know how effective is the strategy implemented and if it is necessary to change the focus of the same.